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UPS Tracking Question

I just purchased a new CDP. The seller gave me a tracking # and said it was shipped on Monday. I went into the UPS system today and the have an "electronic billing which does not indicate that the unit was picked up or dropped off" and there is no information as to its present location (if not still at the senders). Is this normal? Or should I do something?
newbee
eldarado
381 posts
 
Call UPS and get someone on the phone to give you all the details.
eldartford
4,262 posts
 
Not normal. UPS tracking works great for me.
matty1648
1 posts
 
I HAVE AND ACCOUNT WITH UPS, AND SOMETIMES IT TAKES A DAY OR TWO, TO GET YOUR PACKAGE INTO THE COMPUTER. BUT BY THURSDAY, YOU SHOULD BE ABLE TO SEE THIS "TRACKING NUMBER",THRU UPS. I ALWAYS REQUEST A "TRACKING NUMBER" AS YOU DID, TO MAKE SURE, THE THE UNIT IS "ON ITS WAY"...YOU CAN CALL UPS, ALSO. IF THEY DO NOT HAVE THE NUMBER, THEN CALL THE "SELLER",AGAIN, AND CHECK TO SEE IF YOU HAVE THE CORRECT UPS NUMBER, FROM HIM.....
readster
241 posts
 
no, it shouldn't be in that status after 4 days, the only time i've ever seen that status, is the day the shipper purchases their shipping label, but before the ups driver picks up the pkg. i would check with the shipper again, and find out what is going on
krellcoda
63 posts
 
That doesn't sound normal at all. I always shipped via UPS Ground and you usually could track the package the very next day. Something is wrong in your case since the package was shipped on Monday and it wasn't entered in their system yet.
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