vpi jmw tonarm rust yes rust

Todd, please be sure to let us know how VPI resolves your issue -- I would expect that they will. It must feel awful to spend a lot of money on something and then be surprised with a problem that should not be possible. I can understand why you might post it to alert others about it. In the moment, that shock might overwhelm any objectivity -- this is an emotional hobby. To be fair to VPI, it would be valuable to also get their perspective and post it once you are over that initial surprise.

I have a JMW 9 tonearm. I've had it for about a year and a half and no rust. I'm sure they will replace it.

Rob

If you are located in a high humidity area you might want to wipe it down with a thin coating of WD40. Once you get a replacement, that is.

I totally agree that Toddwj should contact VPI of course, and I have no doubt Mike or someone will take care of him.

But I don't think it's cool to slam him for posting a fact, unless of course you think he's making it up. Those reactions sounded rather defensive to me.

Toddwj's post is a potentially valuable heads-up to other present and potential JMW owners. Isn't that what this forum is for? I've posted problems about several audio components - sometimes with a solution, sometimes looking for one, sometimes just as an FYI. I've never gotten slammed for it.

Why should VPI or any manufacturer be "protected" from a public discussion of a physical defect? If they handle the situation well I presume Toddwj will post a followup with a happy ending. If they don't...

I think the first course of action would be to contact the manufacter or your dealer. I have had two problems with their products and in both cases they replaced the item(a TNT fly wheel and a JMW 10 tone arm).If you don't get any help from them then I might try to find out if anybody else had similar problems. As far as slaming Toddwj I took his post as a slam of VPI.