vpi jmw tonarm rust yes rust

why don't you call VPI, they will make it right, they are an excellent company and totally stand behind their product, you should have done that first rather than blasting them here

Todd, please be sure to let us know how VPI resolves your issue -- I would expect that they will. It must feel awful to spend a lot of money on something and then be surprised with a problem that should not be possible. I can understand why you might post it to alert others about it. In the moment, that shock might overwhelm any objectivity -- this is an emotional hobby. To be fair to VPI, it would be valuable to also get their perspective and post it once you are over that initial surprise.

I have a JMW 9 tonearm. I've had it for about a year and a half and no rust. I'm sure they will replace it.

Rob

If you are located in a high humidity area you might want to wipe it down with a thin coating of WD40. Once you get a replacement, that is.

I totally agree that Toddwj should contact VPI of course, and I have no doubt Mike or someone will take care of him.

But I don't think it's cool to slam him for posting a fact, unless of course you think he's making it up. Those reactions sounded rather defensive to me.

Toddwj's post is a potentially valuable heads-up to other present and potential JMW owners. Isn't that what this forum is for? I've posted problems about several audio components - sometimes with a solution, sometimes looking for one, sometimes just as an FYI. I've never gotten slammed for it.

Why should VPI or any manufacturer be "protected" from a public discussion of a physical defect? If they handle the situation well I presume Toddwj will post a followup with a happy ending. If they don't...