2. amps-preamps
  3. 165527-148959

Warning: China-Hifi-Audio.com

I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.


calieng
dronepunk's avatar
dronepunk
64 posts
 
Smaarch, I agree about PP being crappy.
I lost over $1500 for a purchase that I returned and am out my money and product! The seller in China somehow “refused” the return package AND swapped the product with a piece of some kind of funky pipe fitting-PayPal sided with him!!
they could be worse the could be selling “magnetic contact cleaner for $600 for 3 ml” 
did anyone else get that email from agon?
hahahaha!!!
joejoe
69 posts
 
Sorry to hear about your problem. Unlucky I guess. I've bought thru their website multiple times in the last 4-5 years. Never once had a problem. Hope it works out for you
calieng OP
144 posts
 
Well China experiment #2 a total failure....so I tried another dealer. Hifi-Equis. Ordered the Muzishare R100  845 amp. They sent it DHL in the original box - no double box. DHL literally dropped it on my front porch on the side. Hole in the side of the box. Big crease where it was dropped somewhere before. Open the box up and the faceplate is completely broken away from the chassis. Did you know Muzishare just glues these aluminum faceplates to the chassis? For a 100 lb amp no brakets or screws holding it on.....I am the dumbest person on the planet but will not be fooled a third time. I am official done with Chifi.

https://1drv.ms/u/s!Ao2ZoPAEeZxdsLR2E80or_FGNcz1-Q?e=ucm4uK
elsfan
8 posts
 
Just received a Willsenton R8 and 3 Jungson Diety 3 power cables from Yong Lee (China Hifi).  All look good.  This guy is legitimate.Jonathan in Wi, USA.  
perkadin's avatar
perkadin
286 posts
 
I'll chime in as well, I ordered and received my R8 from China HiFi.  It arrived double boxed and in immaculate condition, still smelling like fresh paint.  I ordered on Feb 15th, received a text from DHL on 3/31 that my amp was shipped, and it arrived on my doorstep on 4/5.  They have a note on the website that explains the delays.  These are hand made units and they have a backlog.  Every unit has been sold so ignore anything the website may say about having units "in stock". 

If you are not comfortable paying in advance and waiting several weeks, then keep an eye on Amazon, if you are lucky enough to find one in stock, it will arrive in a few days since it's already with AWS.  I imagine once they work through their current backlog they'll be back on Amazon regularly, but that may take months. Its also usually a bit more money on Amazon then going direct.  

I feel for the consumers that may have been inconvenienced or mislead but many of these complaints seem like the result of impatience.  There are plenty of scams involving Chinese goods all over the internet so your skepticism is warranted, but I think China-HiFi is trying to operate a legitimate business. I haven't heard of anyone not getting their money back, or not receiving an amp they paid for, but then I haven't read through all these responses nor will I. Life's too short. I'd rather be listening. IMO the R8 is well worth the wait. 
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