Where are you located? Contact Mike Pranka at Toffco in the USA, or John Burns at Pear Audio in England.
I am not an expert at setup, only listening, but I would say yes, the ball should not be touching the cup. Mine is directly in the center. Now, you can change the sound by moving the ball up and down in the fluid.
I am not an expert at setup, only listening, but I would say yes, the ball should not be touching the cup. Mine is directly in the center. Now, you can change the sound by moving the ball up and down in the fluid.