After a lot of hesitation (and in particular after reading this blog) I took the risk to purchase an Opera Consonance Reference 5.5 MKII from them back in December 2020.
Like cb3489, I quickly got an email from them confirming the order and then nothing for about a week... I sent them an email to ask what was happening with my order. Within a couple of days, I had a reply back from them deeply apologizing for the delayed delivery, and indicating that the amplifier would be sent by the end of the week. Eventually, the amplifier turned up about a week later (in the meantime, I had got the parcel number for tracking the parcel). The goods were nicely packed and corresponded exactly to what I had ordered.
All I had to pay was an extra $60 directly to DHL (I still think to that day that I was never invoiced for Value-Added tax which amounts to 19% in Germany). So all in all, I ended paying about half the price I would have paid if buying from a distributor in Germany (around $4,000). I normally buy all my audio gear from local retailers here in Germany, but the savings on this high-end amplifier were simply too big to ignore...
Did I mention it also sounded amazing with a pair of Klipsch Heresy IV? (see how China and America can be re-conciliated over high-end audio - a British turntable from Rega is acting as the mediator between the 2 ;-))
Of course, I cannot 100% recommend that there are never any issues with this company, but my experience was very positive with them. If you are thinking of buying from them, I would suggest that you pay using Paypal, since it is rather easy later on to recover your money in case the goods are never delivered.
Like cb3489, I quickly got an email from them confirming the order and then nothing for about a week... I sent them an email to ask what was happening with my order. Within a couple of days, I had a reply back from them deeply apologizing for the delayed delivery, and indicating that the amplifier would be sent by the end of the week. Eventually, the amplifier turned up about a week later (in the meantime, I had got the parcel number for tracking the parcel). The goods were nicely packed and corresponded exactly to what I had ordered.
All I had to pay was an extra $60 directly to DHL (I still think to that day that I was never invoiced for Value-Added tax which amounts to 19% in Germany). So all in all, I ended paying about half the price I would have paid if buying from a distributor in Germany (around $4,000). I normally buy all my audio gear from local retailers here in Germany, but the savings on this high-end amplifier were simply too big to ignore...
Did I mention it also sounded amazing with a pair of Klipsch Heresy IV? (see how China and America can be re-conciliated over high-end audio - a British turntable from Rega is acting as the mediator between the 2 ;-))
Of course, I cannot 100% recommend that there are never any issues with this company, but my experience was very positive with them. If you are thinking of buying from them, I would suggest that you pay using Paypal, since it is rather easy later on to recover your money in case the goods are never delivered.