What's up with TMR Audio?

Per their site...

Where is my item? Has it shipped yet?

Most orders are shipped within one day of purchase. An automated email with tracking information is sent at that time to the email address associated with your payment (usually your PayPal email).

If you did not receive this email notification, please check your junk folders. If you still need assistance tracking your package, please send a note to our friendly shipping department, and they will gladly assist you. Contact Shipping

Sigh... I have communicated with Mr. Bell and we shipped his order yesterday. He entered his email address incorrectly when he placed the order on our site. Thus, all emails were being sent to an invalid address. And yes, we closed operations and gave our employees both 12/24 and 12/25 off to be with friends and family. Our email auto-responders and voicemail message reflected this. I think next time, we will are a banner on our website as well. We’re still short-staffed with many traveling for the holidays, but it’s business as usual otherwise. We have hired 5 new full-time employees over the past few weeks in anticipation of another busy year. We will continue to improve our service and fulfillment times across the board. It’s a little disappointing to see folks jump straight to the forums when there’s a hiccup, but this is the skeptical world we operate in on a daily basis, and we are proud of the trust that we’ve built in this community over the past 9 years in business. Thanks again to everyone who has supported us and Happy Holidays. 
Josh (owner)

Thanks TMR.  Agree,  the OP should have never posted on this.  

Never doubted it for one second.
Good to hear it is working out as should be.
Be interested to see if the op returns to apologize for this as it appears was their fault for providing an incorrect email address.
And jumping the gun without due consideration for the holidays.