What's up with TMR Audio?

Sigh... I have communicated with Mr. Bell and we shipped his order yesterday. He entered his email address incorrectly when he placed the order on our site. Thus, all emails were being sent to an invalid address. And yes, we closed operations and gave our employees both 12/24 and 12/25 off to be with friends and family. Our email auto-responders and voicemail message reflected this. I think next time, we will are a banner on our website as well. We’re still short-staffed with many traveling for the holidays, but it’s business as usual otherwise. We have hired 5 new full-time employees over the past few weeks in anticipation of another busy year. We will continue to improve our service and fulfillment times across the board. It’s a little disappointing to see folks jump straight to the forums when there’s a hiccup, but this is the skeptical world we operate in on a daily basis, and we are proud of the trust that we’ve built in this community over the past 9 years in business. Thanks again to everyone who has supported us and Happy Holidays. 
Josh (owner)

Thanks TMR.  Agree,  the OP should have never posted on this.  

Never doubted it for one second.
Good to hear it is working out as should be.
Be interested to see if the op returns to apologize for this as it appears was their fault for providing an incorrect email address.
And jumping the gun without due consideration for the holidays.

No Apologies necessary. It's nice to be talked about :)

For what it's worth, we have a lot of opportunities in front of us to improve communication with our customers, and that is something we're working on in the coming year. We are always happy to hear customer feedback, and we'll continue to make adjustments where we can. Our phone message could have been clearer, and our fulfillment times are much slower than I would like right now. All good feedback and all things that we'll work on going forward. Thanks again, and as always feel free to reach out directly via email or phone - info@tmraudio.com or 720-336-8742. We are closed on weekends and major holidays and that will continue for the for-seeable future.

josh