2. amps-preamps
  3. 1354083636

what would you do?

What would you do if you bought a amp from supposedly reputable dealer and found out a year and a half later it wasnt the amp you bought at all but one of a totally different serial number and ? Wouldnt you think the dealer would know sometimes in that time period they sold the wrong amp to you? I the consumer am only buying one item if he has several amps similar he logs them by serial number therefore he knew he sold the wrong amp but said nothing, how is that even legal? it's a sad day when you cant trust the dealers on audiogon.
52tiger
mt10425
1,138 posts
 
Elizabeth, as much sense as that makes, I get the feeling that accountability will be lost on on our friend.
polk432
1,142 posts
 
Ask if they'd upgrade it to a V12R due to the oversite.
polk432
1,142 posts
 
A V12 is marked V12. V12I is marked with an I and a V12R is marked with an R. How did you and/or your friend not know for a year and a half? No one looked at the serial numbers or the faceplate? It's probably too late to do anything now, but maybe you could get them to spring for an upgrade to a V12R. They're a very nice amp, but run very hot. I'm just not sure how the consumer and the seller both dropped the ball. Best of luck.
p59teitel
312 posts
 
"what would you do?"

I can tell what I wouldn't do, which is to start three threads on the same subject.

Beyond that, you need to provide more info as Tpreaves suggests. How is this the wrong amp? Is it simply a matter of the wrong serial number being transcribed on the receipt? Or two amps of the same model being misboxed?

And if the same model amp is involved, how is your friend being harmed by this? Has the dealer refused warranty service or otherwise refused to address any issue beyond the serial number? Is the amp new or used?

No one can give provide any meaningful advice until you provide more information.
jedinite24's avatar
jedinite24
1,503 posts
 
Checks should have been done as soon as the amp was received. I don't think your friend has a leg to stand on since it has been over 1 year. Some high volume dealers may mix stuff up but most of the time if they deal in high volume they have good inventory control.

Also as long as they got a Cary v12i amp and not a totally different amp then what is wrong if the serial numbers are different? Is each Cary amp customized or is this amp a collectors item where having a lower number from the run matters? I'm just confused as to how the serial numbers would really matter in this situation.

Your friend could try to talk to Upscale Audio but even then what can they do? The other Cary v12i with the serial # might have been sold already. It has also been over a year.

I think your friend may just have to enjoy the amp he has.
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