Dear Rich121: I can't speak on Mr. Gregory but I can say that that type of bad experiences does not means necessary that that is ( always ) the attitude of Mr. Gregory, for example: I buy directly to the manufacturer a TT who give me and excelent service/support and with that self experience I recommended to a very close friend of mine to buy the same TT and he do it and send the money ( full ), well the TT never appear/shipped ( till today ) to my friend: that TT manufacturer " take " the money and from there " dead silence ", he steel the money!!!!
Sad that you already had that bad experience about.
Anyway, I hope that Mr. Gregory could read your post and try to " reverse " the situation.
Regards and enjoy the music.
Raul.