Which tonearm should I keep?

Dear Rich121: I don't know if I miss something but what I understand from what already posted by Bill and you I think that both companies are two different ones.
The fact that both have an agreement on the marketing/customer service/re-design subject to make that job through one company does not means that it is only one company.

Anyway, I wonder/can't see why so " big deal " about.

Regards and enjoy the music.
Raul.

Raul,
Yes, I of course know that these are both "separate" companies.
What I was getting at, was that the only way Hadcock can sell his tonearm is through Leonard Gregory, so these "separate" companies are tied together, as Hadcock cannot sell his tonearms without Leonard Gregory. And the fact that Leonard Gregory claims to have "re-designed" the Hadcock tonearm line..both of these tie them together, as one cannot do business without the other.
And yes, I had a very bad Customer Service related experience with both Bill Feil and Leonard Gregory, I found Mr. Gregory to be quite rude, errogant and poor customer relation skills.
I will never buy a product again (which I had bought the top of the line, 242SE Super Silver arm, the Music Maker III cartridge, and a bunch of accessories..
I was at first impressed with the help by Mr. Feil, but then found once the "$$" changed hands, all that ended. I would have bought much, much more from Bill Feil, but after the experience I went through, I HIGHLY suggest never to buy a product from Leonard Gregory.
I really wish my thread had not turned out like this.. I really wanted some help on deciding which arm to keep...

I wish everyone a great day...

Keep in mind folks, there are 2 sides to every story.

Thank you.

Dear Rich121: I can't speak on Mr. Gregory but I can say that that type of bad experiences does not means necessary that that is ( always ) the attitude of Mr. Gregory, for example: I buy directly to the manufacturer a TT who give me and excelent service/support and with that self experience I recommended to a very close friend of mine to buy the same TT and he do it and send the money ( full ), well the TT never appear/shipped ( till today ) to my friend: that TT manufacturer " take " the money and from there " dead silence ", he steel the money!!!!

Sad that you already had that bad experience about.

Anyway, I hope that Mr. Gregory could read your post and try to " reverse " the situation.

Regards and enjoy the music.
Raul.

Dear Rich121: Only for your records: Mr. Hadcock unfortunately pass away in 2007.

Regards and enjoy the music.
Raul.