WiFi System Upgrades

Scott, it may take a couple of months to get round to the purchase, since I'm moving house, but I'll  post my  findings here, stay tuned 😊

Cheers

Scott - a question from a Bluesound neophyte - Yesterday everything was pretty straightforward, but today I went to the Bluesound interface and it would appear that the link was lost overnight and there is no bluesound player to select.on the network

I've verified the NAS library is online and accessible, however it did go to "sleep" overnight - but it canstill be viewed on the network from other computer(s) via a file manager

The Bluesound interface only displays the following items
- My Playlists
- My Presets
- My Favourites
- Settings
- Help
- Add a player

I then selected the "house" icon (top right) and found the power node in the "My Players" list 

After a while the list above has had a "Library" item added together with  and on selecting it, a list of albums or songs or artists, etc can be displayed.

When I try to access a track I get a message stating the track cannot be found - I assume because the index has old data?

So my questions 
- do I have to re-index each time i start a listening session?
- can the index be saved somehow?

Moving onwards - I selected "Radio Paradise from the list and now the "Library" menu item has been removed

Any Ideas?

Thanks - I'm sure its just learning curve 

@williewonka

I had something similar happen last week; I updated to the latest firmware (2.8.3) and latest BluOS (2.8.0) and lost my library. I tried reindex and rebuild but couldn’t get it back. I won’t begin to speculate about what happened but I sent a support request to Bluesound; which is easy to do from your tablet and when you send it a diagnostic report also goes to Bluesound.

Within a few hours I had corresponded with Bluesound and discussed the situation. When I couldn’t resolve the issue quickly they immediately set up a remote access appointment. I got a call from Canada and within a few minutes the Bluesound rep had me up and running. Fantastic customer service.

Ultimately it was found that a parameter in file sharing on my iMac had been disabled; I have know idea how. It could have been an auto update on the Mac, just don’t know.

If I were you I’d confirm your using the latest firmware and BluOS update (I’m sure you are since you just hooked up everything yesterday) then do a rebuild. If that doesn’t work send a support request Bluesound and they will have you up and running in no time. I really can’t overstate how responsive and great their support is.

If you have any other questions holler.

Cheers,

Scott

@williewonka 

"So my questions
- do I have to re-index each time i start a listening session?"

Forgot to answer your question; no, you do not have to re-index each time you start a listening session.

One feature among many that I love about the Node 2 is when I retire for the evening I cue up what I want to listen to on my iPad and in the morning I just have to touch play on the Nodes control panel and begin listening; don't even need to use the ap. Nice.

Cheers,

Scott

@williewonka .. I've had my Node 2 since April and have experienced similar. My library is located on a USB hard drive attached to my AirPort Extreme router and on occasion the router needs to be restarted to fix this issue. Sometimes the Node 2 needs to be unplugged from the wall (to restart) as well. Once, I only needed to rebuild the index (which doesn't hurt to try 1st). In general, this only needs to be done after an update from Bluesound. It's kind of a PITA but it has happened infrequently and I love the platform. It's getting better with each update btw.