Khalid,
It's your pre-amp's xlr outputs. Contact Marsh and see what they say, could be something miss wired internally that is ok when you run single ended. I don't understand your 'jumper' description, I thought newer W-5's had a switch to select xlr or rca inputs. It's a bummer problem since both your W5 and the Marsh are suppose to have improved sound if run balanced. Go back to SE connection in the meantime so you don't go crazy. ;-)
It's your pre-amp's xlr outputs. Contact Marsh and see what they say, could be something miss wired internally that is ok when you run single ended. I don't understand your 'jumper' description, I thought newer W-5's had a switch to select xlr or rca inputs. It's a bummer problem since both your W5 and the Marsh are suppose to have improved sound if run balanced. Go back to SE connection in the meantime so you don't go crazy. ;-)