Chadnliz,
The 1000 is flawed more by it's imposed restrictions. Even ten years ago I could customize the display and buttons on the original Pronto's, with the 1000 I am stuck with what they give me. I too have spoken to Harmony several times about fixing this (which would simply require software) but they aren't and have no plans to do it. I also suggested an RF->RS232 control system, which Theater Master has now, but they aren't doing that either. This is why the 1000 controls my plasma system in the bedroom and the 890 runs my reference rig, the 890 is just a more usable remote.
Musiqlovr,
Do call Harmony, they have GREAT customer service for these remotes! I am sure they can walk you through it!