Yeah,
I got the Harmony 1000 for free, and it's barely worth that. Initially Harmony had told me they were going to allow you to customize the screens, but that is never going to happen, they also needed to add an RF to RS 232 controller to it but that too won't ever happen.
I use the 890 for my main rig which is a complicated dual use (movies/music) system and it works very well and I love all the hard buttons, I keep the 1000 in my bedroom which is much simpler a system and it barely is good enough for that. I often have to reboot the 1000, and the IR emitter stinks!