Thanks for the fine words Audiogalore. The damage I experienced went beyond the cosmetic, I have since found additional damage within the unit related to UPS's treatment. A shame for such a great piece, and yes, it sounds very much at home with my CS3.5 speakers. The seller did insure and we are in the process of resolving the issue with UPS one way or another, I am aware that UPS does not own up to its end most of the time. In fact, I had advised the seller not to use UPS initially, but from what I have found out, even the USPS contracts out its handling of 70lb+ packages to UPS, so it may not have made any difference. Very little can be done other than cross ones fingers and hope there is no dropping of the package. One lesson learned: never ship a package of this type, chances are quite good it will be destroyed.