The UPS Store that shipped it told me that even the postal service is subcontracting out work to UPS, especially the harder to handle, overweight items like this, so it may be true that it does not make a difference who you ship it with, it may end up in UPS's slippery hands.
The BB model is particularly subject to damage because the transformers are stacked and secured with a threaded rod. If it falls face or back first, there is quite a bit of moment at the end of the rod, that upper transformer will shift quite a bit being 20 lbs or so. A package situation whereas there are successive layers of softer to harder packing materials 8" thick or more would be needed to slow this unit down on impact to avoid shock damage.
I have no reason to doubt the sellers intention to refund me the money. Anyway, the transaction was through Paypal via credit card which offers a dispute process that can result in a charge back to the card.
The BB model is particularly subject to damage because the transformers are stacked and secured with a threaded rod. If it falls face or back first, there is quite a bit of moment at the end of the rod, that upper transformer will shift quite a bit being 20 lbs or so. A package situation whereas there are successive layers of softer to harder packing materials 8" thick or more would be needed to slow this unit down on impact to avoid shock damage.
I have no reason to doubt the sellers intention to refund me the money. Anyway, the transaction was through Paypal via credit card which offers a dispute process that can result in a charge back to the card.