You never see this anymore

hi rock2id:

regarding dealers, i see the problem of the utility of dealers as basically, an unrealistic environment for assessing the nature of components, not so much a problem of customer service.

customer service is overrated.

Mrtennis
'i see the problem of the utility of dealers as basically, an unrealistic environment for assessing the nature of components, not so much a problem of customer service.'

I agree with your assessment. However dealers could be a little more customer friendly. They some times take on attitudes sort of like butlers in ultra rich households. Forgetting that the person with the money, is the most important in the whole equation. It could be that audio as we know and love it, is becoming a niche market. Music is a youth driven market, and they are into convience and portability. The attitude of some dealers and the outrageous prices, do nothing to attract the young. i.e. the future.

"They had 3 price ranges"

What were those? Malibu price range, Rancho Palos Verdes price range, and Bev-hills price range?

hi rock2id:

if you agree with me, then customer service is irrelevant.

Mrtennis
'if you agree with me, then customer service is irrelevant.'

Yes, I agree. I think, price is the most relevant factor.