Your package was probably delayed and opened at US Customs.
They are known for callous "repackaging" of inspected items.
I have had items crudely stuffed back into original packaging by someone who obviously doesn't give a damn. This is a fact of life if your package has the misfortune of landing in their hands.
Fortunately, most things don't get inspected any more. If the item can't be sent through Canada Post I would forget it unless your Canadian seller can bring the item across the border and ship from a US location.
When I owned Classe products they were sent to a USA address and they took the items across the border into Canada. I assume this was to avoid the hassles involved with shipping direct. This method works quite well.
They are known for callous "repackaging" of inspected items.
I have had items crudely stuffed back into original packaging by someone who obviously doesn't give a damn. This is a fact of life if your package has the misfortune of landing in their hands.
Fortunately, most things don't get inspected any more. If the item can't be sent through Canada Post I would forget it unless your Canadian seller can bring the item across the border and ship from a US location.
When I owned Classe products they were sent to a USA address and they took the items across the border into Canada. I assume this was to avoid the hassles involved with shipping direct. This method works quite well.