Help needed to recover costs please

I am sorry to hear about your problem. I may be able to point you in the direction of some help. Several years ago I had a problem with a seller on this site. After being unable to resolve it, I submitted a complaint IC3, an Internet Crime Complaint Center. I filled out the form and after a couple a weeks they put me in contact with someone from the Oklahoma Attourney Generals office. She eventually got me a partial refund after contacting the seller. I was surprised as anything. This may work for you.

By the way, the seller is located in Durant, OK.

I just bought some of their cables off ebay. I have to sign for them at the PO tomorrow. I had a difficult time getting the cables and they sent only after I filed a complaint with ebay. They accepted Paypal OK, but I never got an email confirming my order. I emailed after several days and they replied after a day or so. Said their shipment of silver had been delayed. Said they would ship with delivery confirmation within 3 days. A week later I emailed asking about order. No response after day and half, so I opened up ebay case. Within 3 hours, get apologetic email pleading heart problems, mailed next day express.

This sounds very fishy and convenient BS to me

If I had seen this thread, I would not have ordered from him. The ad on ebay says you are buying one of a lot, implying it's already built. Should have been no problem getting one. Another thing, this seller has tremendous positive feedback on ebay, but not very much in the past 6 months. That should have made me uneasy.

Anyway the cables are supposed good. I'll find out tomorrow when I make my trek to the post office. Hopefully they will at least be assembled correctly.

Did you pay through PayPal using a Credit Card?

If so, send a letter to your credit card company and request a chargeback, stating that the merchant took your money and never delivered the item. Further, that the merchant is now claiming that the item was lost by USPS and was insured for full value which they told you they would be filing a claim for.

So as of right now, the merchant has both your money, and money from the USPS for the lost item, which appears potentially to be to be wire fraud.

As such, because the merchant has received a double-payment, a chargeback would put you and merchant back to the same position prior to your attempted purchase.

If you used Paypal via a cash transfer, your only recourse might be to file a complaint of Wire Fraud with the FTC, FBI, and USPS Postal Inspector.

Also, I’m not an attorney, and never played one on TV. The reader will fully assume the risk for any and all of the preceding. Your mileage may vary.

@Onhwy61
I tried a single silver balanced cable and liked it (home made). I did a search to see who made silver balanced cable and found White Zombie, I liked the price and they looked good quality. I ordered quite a bit (about $1200 worth) which was delivered (albeit after 3 months) and I have been using it happily since. This latest order that went bad was additional cable - I had no reason to doubt they would not deliver.

@Courant
I paid through bank account not credit card unfortunately.

@Bgpowell
Thanks for the tip, I'll look into it. If you do get your cables, chances are you'll like them as I did mine, shame their morals aren't the same quality.