Good news!
I got my ca-200 back from Classe a few days ago. Including shipping time it was gone for about 2.5 - 3 weeks, but I figure Classe only had it for about one week.
I called them to find out exactly what was done to the unit because it's been working perfectly for the past few days and even seems to sound better.
They went over the whole amp and did necessary repairs.
One problem was the shield wires, which connect the input boards to the main boards. A third party used to terminate them and apparently weren't doing the best job, so they were replaced (this is now done by Classe). They also replaced the RCA jacks (probably due to normal wear) and made some updates. The updates included changing some output resistors, 2 caps, and a few diodes. The updates were, according to Classe, intended to improve reliability and stability.
They did the repairs at no cost and even sent it back to me free of charge... that's at least 50 bucks right there. I was very impressed with the whole experience and am now putting Classe up there with Thiel for unsurpassed customer service. I should also mention that I am not the original owner of the amp and it's warranty had already expired.
Bill, that's how my problem started... slight volume level changes now and then followed by more drastic level changes more often. I would call Classe and ask for Arman in tech support. If you can be helped he will help you.
I got my ca-200 back from Classe a few days ago. Including shipping time it was gone for about 2.5 - 3 weeks, but I figure Classe only had it for about one week.
I called them to find out exactly what was done to the unit because it's been working perfectly for the past few days and even seems to sound better.
They went over the whole amp and did necessary repairs.
One problem was the shield wires, which connect the input boards to the main boards. A third party used to terminate them and apparently weren't doing the best job, so they were replaced (this is now done by Classe). They also replaced the RCA jacks (probably due to normal wear) and made some updates. The updates included changing some output resistors, 2 caps, and a few diodes. The updates were, according to Classe, intended to improve reliability and stability.
They did the repairs at no cost and even sent it back to me free of charge... that's at least 50 bucks right there. I was very impressed with the whole experience and am now putting Classe up there with Thiel for unsurpassed customer service. I should also mention that I am not the original owner of the amp and it's warranty had already expired.
Bill, that's how my problem started... slight volume level changes now and then followed by more drastic level changes more often. I would call Classe and ask for Arman in tech support. If you can be helped he will help you.