2. amps-preamps
  3. 1107880097

I have problem with my Tenor150 - advices welcome

i am experiencing a random waving little high frequency noise in the tweeter of one of my JBL K2S9800, that i tend to believe, comes from my Tenor 150.
Intensity is variable and noise is not always present (usually not there at start and tend to be less present after 4/5 hours).
It is not a uhm (wich is also slightly present).
It does disappear when amp is in mute mode but remains kick and fitting when the amp is in stand alone mode (with no connection to the pre-amp).
Noise has increased in the last days.
When i change the plug orientation noise is migrating from one channel to the other.
Voltage is a stable 240v (with no ground due to the age of the electrical installation)

Thks beforehands for your insights.

I did not get answers from Tenor to the mails sent in the last two months and i understand they have other priorities at the moment but i would really like to have this problem fixed.
mqg30
beemer
444 posts
 
I did not get answers from Tenor to the mails sent in the last two months and i understand they have other priorities at the moment but i would really like to have this problem fixed.

This never ceases to amaze me. Imagine that your $10K plus amp has a problem yet the dealer and or manufacturer has not the class to respond. Only audiophiles will lay down for this treatment and make excuse after excuse.

WAKE UP.

Tenor is in trouble, a well known fact. Get used to the fact that you are most likely on your own now. Your dealer knows Tenor is in trouble, and most likely no longer carries the line yet has something "better and more resolving" to sell you. Good chance the dealer if he has a tech doesn't even want to touch the orphaned product.

Yep, where else can you blow 10K+ on an item only to find after a short time that there is no support, no help for ya, and no one will respond to your calls or email.....

Welcome to the world of the audiophile.

Best,

Paul :-)
metralla
945 posts
 
Beemer, you could have been kinder to Mqg30. The man's hurting.

Regards,
raquel
841 posts
 
Read this thread (maybe Atma-Sphere will help):

\\http://forum.audiogon.com/cgi-bin/fr.pl?aamps&1106857882&openfrom&2&4#2
rx8man's avatar
rx8man
1,484 posts
 
Hopefully, his wallet or checkbook isn't (won't be) hurting.
beemer
444 posts
 
Hello Metralla:

In reality I can certainly feel Mqg30's pain. However.....

How long as audiophiles will we bury our heads in the sand?

I'm all for the small manufacturer bringing out cutting-edge goods, and those who buy them. The reality is if anything happens to the small outfit the usual scenario is you are on your own. Perhaps I'm the only one who feels that morally the manufacturer need be available for repair on an item that may cost more than a decent used car?

The ideal ending would be that someone with experience in the repair of Tenor's product step up to the plate here and offer the man some help. We'll see if indeed this happens.

I have friends with boutique audio orphans that no one will touch for repair. Nothing like a $10,000 doorstop.

Knowledge is power. Be aware going in with any boutique piece that you may well be left hanging. That's my point.

AFAIC, it isn't right.

Best,

Paul :-)
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