I can only say that it is unlikely that the manufacturer went through the trouble of having polarity labels made, only to have it be wrong. So you can be 99.9999% sure that the polarities on each machine are as they say they are. You can check the polarity of your interconnect cable, by using an Ohm meter and verifying that pin 2 on one end is actually wired to pin 2 on the other end. The same for pin 3. If they are, then you have incorrect polarity on your system, and you have to match the polarity. The way to match the polarities from one to another is by reversing the polarity of the leads in one XLR connector on one end of your balanced interconnect cable. This involves removing the barrel of the XLR connector and de-soldering the wires from pins 2 and 3, and re-soldering them in the reverse configuration. Leave pin 1 alone. If you can't do this, take the wire down to a good technician, and have him do it for you for a few dollars.