As seller I always take my time & overpack to the max plus. Original cartons I typically stuff the sides, top, & bottom with extra foam / bubble pack / peanuts / air bags / whatever I can get in there. Cables / remotes are tied securely, padded & bagged separately; manuals in separate envelopes. There should be nothing floating around loose in the carton. Whenever possible I place the carton inside another box with extra padding / foam / bubble pack. Certainly there's some extra weight & I try to allow for that when estimating shipping charges which buyer (typically) pays, but if the charges are a bit higher then I cover the difference. I'd rather have a happy buyer & a done deal than return shipping charges, repairs, resell listings, lots of headaches which can generally be avoided by doing the job right the first time. I pack to the condition in which I'd like to receive if I was buyer. Consequently I've never had a complaint or a damaged item report, even when the buyer unwisely insists upon shoddy UPS shipping. I usually try to steer them toward Fed-X Ground in that case, which is typically a bit less expensive anyway. And due to some previously experienced complications I never use COD to buy or to sell. I've even had to turn down an offer when buyer insists on COD; it's just not worth the hassle.
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- 19 posts total
- 19 posts total