Shipping boxes to Canada?

I shipped a Nakamichi CD Player to Canada via UPS Ground. The buyer freaked when he had to cough up brokerage and customs fees. He got a good price but the surprises made him an unhappy camper. His outrage still lingers on my mind. Next time I'll ship postal service.

DO NOT SHIP UPS TO CANADA!!!! Case in point: I received a tuner via UPS, value $400. UPS charged me $188. Received a receiver a few weeks later postal, value $400, duties were $40. In fact, don't use UPS period, they bust stuff no matter where they're "shipping" boxes. The absolute worst in the business. As for filling out one form providing a description of the item (used CD player) stating the value of the item ($400), where it was built (U.S.A.), and the name of the shipper (you) and the receiver (the buyer)...it takes two minutes, no big deal.

Avoid UPS as they have built in unreasonable brokerage fees. Use USPS whenever possible. Always inform the Canadian buyer that he will have to pay the following to receive the item and that it is his responsibility.

GST - 7 %
PST - depends on province - in Ontario it is 8%

in some cases - brokerage fees - if by USPS usually minimal
if UPS - outrageous , if other courier companies ( like Purolator, Fedex ) a bill for the brokerage fee may come in the mail from a company called PBB Logistics.

If the buyer lives close to a border suggest mailing it to the closest MailBoxes Etc. on the US side as they only charge 7$ US to receive a package for a non account/box holder. Then he picks it up and will never pay brokerage only taxes on declared value at border.