Sean: Re your compliment to Jctubes about his response to Sos' post, I think I could say the same thing to you about your response as compared to mine! Sometimes, direct is better than polite. And yes, we are saying the same thing. :-)
Ernie, although it is clear that F&S are trying to bend over backward to save you some pain in this matter (even if the two of you cannot ultimately reach an agreement that works), I still think you need to get EC involved and aware of your situation and position regarding this issue. I believe that the only entirely satisfactory solution (your inconvenience so far notwithstanding) is for you to have the upgrade mod performed at the normal price with the factory's blessing, without addtional shipping charges, whether this be done by the distributor or by some qualified and approved technician or dealer closer to your location. IMO, you may have let Mr. Warshaw off the hook too easily on Xmas day, but you've really got to stand up for yourself with EC now, even if it means alerting them to the presence of this thread (and even if it means saying thanks but no thanks to the honorable F&S). You'll be striking a blow not only for yourself, but also for any of those members for whom your previous posts about this player may have been an influence to purchase one. In particular (and if true), EC's supposed position that an apparently unreachable and ethically questionable Danish dealer must forevermore be responsible for any and all service - including paid upgrades, and to any and all subsequent owners - for these alleged gray-market units world-wide is totally untenable and outrageous, not to mention without justification and just plain bad business.