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Info on Using BAX to Ship

There has been some discussion on this forum about using BAX to ship heavy products. I was told by a dealer that I'm returning some crated speakers to that it is simply like walking into a local UPS hub and dropping them off for shipment. Well, it does not work like that! So if you're thinking of using BAX here are some things to know. Only a commercial business with an account with BAX can ship using BAX. They don't accept items from individuals and they won't pick up at a residence unless you have an RMA for a return. This is because of 9/11; they want to make sure you are a viable business with a good reason to ship something heavy. Hope this saves people a trip to their "local" BAX office like I wish it had for me.
budrew
swampwalker's avatar
swampwalker
5,138 posts
 
My experiences with BAX have been very good. Inexpensive and on-time. But they will NOT pick up at home, at least in here in CT. I received a 175 lb 30" TV from Colorado one time, a 42" plasma TV another and a third (can't remember what) w/o any problems.
flynntom
35 posts
 
I Guess Slipknot1 nailed it in his windup. It's hit and miss. This is unfortunatly true throughout the business world. Some employees care about the accuracy of the information they give us and others collect their paychecks and couldn't give a F$%* less. Sad but true, cavaet emptor!!
sbrtoy
122 posts
 
FYI also, unless you have the business say that the goods are from them to a consumer, they are considered "personal effects" which they will only insure for $500. I tried to do this from a BAX location myself and I wasn't about to ship a Pass X-350 with only $500 insurance. FedEx ended up taking it, UPS wouldn't because it was 153 pounds, 3 over their limit. I hate UPS.
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