Unfortunately, my repair story may not be topped--at least I hope so as Id hate to think that someone experienced a lengthier repair of a product. About 1990 I left an amp at a repair center for a "few weeks at the most" repair. I am still waiting for this to be completed. Yep, you read that right; that's the last time I saw my amp.
Every time I inquired, I was told a different story. As 3/4s of year of waiting approached, I asked for them to return the amp, regardless of condition. The repair center owner told me that they no longer had the amp as it was sent to a specialist in another state. I contacted this specialist who had some reason why the amp could not be returned immediately. What to do? Small claims court of course. At some point, the out-of-state specialist contacted me, at the insistence of his wife, to explain that he never had the amp, and he had been lying to cover up for some mischief done by the repair center.
I did go to court which was quite entertaining in part because I could play Perry Mason and ask the defendant questions, and because of the lies the defendant told the judge, which biased him against me before the case commenced.
Oh, this repair center is still in business.
Regarding a fantastic repair experience. The folks at QS&D (540/372-3711) repaired my Quads twice. Their turnaround, as I recall, was 2 days. I was awestruck; fantastic interest on their part to keep their customers listening to tunes.
Every time I inquired, I was told a different story. As 3/4s of year of waiting approached, I asked for them to return the amp, regardless of condition. The repair center owner told me that they no longer had the amp as it was sent to a specialist in another state. I contacted this specialist who had some reason why the amp could not be returned immediately. What to do? Small claims court of course. At some point, the out-of-state specialist contacted me, at the insistence of his wife, to explain that he never had the amp, and he had been lying to cover up for some mischief done by the repair center.
I did go to court which was quite entertaining in part because I could play Perry Mason and ask the defendant questions, and because of the lies the defendant told the judge, which biased him against me before the case commenced.
Oh, this repair center is still in business.
Regarding a fantastic repair experience. The folks at QS&D (540/372-3711) repaired my Quads twice. Their turnaround, as I recall, was 2 days. I was awestruck; fantastic interest on their part to keep their customers listening to tunes.