Problems with U.P.S.

Reading review of new Infinity speaker in May 2000 Stereophile. Reviewer says."FEDEX drop-kicked the speaker" completetly dastroying the low bass driver. Read review.

UPS gives a whole new meaning to the words " DROP SHIPPED"! My Dac looked like it was dropped off the Sears tower!

Fed Ex:....... as far as Fed Ex goes, we have had one damaged item with them (total, to and from) in the 8 years we have been using them. If we would have known the repair amount we woudln't have even bothered with the claim (*$35*). We haven't used them much in the past two years, except for CODs, but I am sure they are just as good as they were when we used them daily (we now use DHL, but they do not offer a COD service).

whats wrong with the good ole US postal service? Thats all I use. I have never had a problem and thier 2 day air is the same price as UPS 3 day and CODs come back 10 times faster.

Has anyone in these comments rated UPS on their record of handling their responsibility to pay legitimate claims in a timely fashion? As far as I am concerned, my loss of ONE of a pair of rare and expensive monoblocks by them having used the drop-kick method to get it here, is total, and I will suggest to their inspector TOMORROW A.M. when he shows up that I will not budge from this position and that no negotiation over the matter is being offered. Do wish me luck as, for possibly others in love with high-end audio and the gear required to constantly up-grade systems, for me, this is a life-changing amount of money.