Class Action Suit against UPS?

Trust me, Fedex is no better. I've had to fight with them twice now, and they've denied the second claim, even though the inspector wrote in his report that it was clearly the fault of fedex. Just want everyone to know that fedex is no better than ups. They were at one time, but no more.

Yes, UPS just lost a pair of cables, and their resonse was "well, the address was wrong." But that was the address their moron clerk typed on the receipt after I read it to him correctly twice on the phone, not the address I correctly put on the package itself. If they don't honor the insurance claim, I will sue the bastards, and report it as consumer fraud to every consumer protection agency I can find.

Yes, I was awaiting delivery of some Stealth PC Premier Speaker Cables, and was tracking the package online. The day I was expecting the package, expecting a line item like "Delivered", instead I saw this "Code ...." something meaningless like that. I had to phone them (they didn't contact me), and it turned out that the package has mysteriously become empty during transit. Luckily the shipper insured the package, but suspect he's having trouble claiming on the insurance. UPS also damged a CD Player and a DVD player I shipped. They never honored the claim. They also destroyed several suits of mine during transit. They never honored the claim. They also failed to arrive on a scheduled delivery pick up day - no phone call or anything. They are a disaster. There are plenty of UPS bashing sites on the web, but I'd say it would be difficult to find a Fedex bashing site - Fedex is just so reliable. I'd like to see more people on Audiogon and other sites specify "No UPS delivery". They deserve to fail.

I have not had the problems that Soupcon has had. In the South, where I live, UPS is almost guaranteed to lose or destroy any fragile shipment that they handle. By contrast, I have had 4 pair of mono amps (8 boxes!) and three tube shipments sent via Federal Express in the last 5 months, and the boxes were not even soiled, much less damaged. I am told that UPS is particularly bad going into Texas and Florida (this by a manufacturer) he actually uses three different carriers, each one based on where he is shipping to. I suspect results have to do with a huge set of factors, many of which, we on the outside have no knowledge or control over. The only carrier that has a record of no damage or loss for me, I have used now for nearly 10 years, Delta Air Cargo. The shipper takes to the airport, I pick up here at DFW. Often the cargo is sill in the container, where it is alongside flowers, live animals and other precious cargo. The cost? about the same as UPS. This experience with Delta was passed on to Soundlab several years ago (by me), and they now use this method in every part of the country where it will work. One warning, Delta is EXTREMELY careful about packing and inspection. Do not be surprised if they make you completely open and unpack the contents of your shipment, they are almost guaranteed to want to inspect your packing and to look for hazardous materials or explosives. If this bothers you, I suggest you choose another carrier, as part of this procedure is Federal Law.