Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
dbyni
"He was VERY patient, professional and accommodating. I took weeks to finally pick them up due to my business schedule and me not being readily available. It was a very positive experience - he established my trust and confidence.
I highly recommend David."

At least Dave's starting to figure out how to take care of customers. He almost went out a few years ago when a new Best Buy opened up near the store. He's one of the few owners in the entire industry, that doesn't know anything about audio. For him, its just a business. Its very rare in that most people that open an audio store do so because they're really into the equipment.
Sonic Frontiers and Chris Johnson.
I paid big dollars for their CD transport. I think at the time it was $1800.
But, once I received the unit, it would play maybe one CD out of 5.

I sent it to Canada at my cost for repair and after many months of pleading to him to repair/return the unit, it was returned just the same way that I sent it.

Chris Johnson claimed I was using defective CD discs.

I found out later, Sonic Frontiers was using a Phillips transport that was known to have problems.

I can see why Sonic Frontiers went out of business...
"I found out later, Sonic Frontiers was using a Phillips transport that was known to have problems.

I can see why Sonic Frontiers went out of business...
Ozzy (System | Reviews | Threads | Answers | This Thread)"

Did you have one of those iris transports? They looked neat but I wouldn't want to have to fix one if it broke.
"Jtinn
Dave Gordon at Audio Research flat out lied to me (I was a customer). I will never forget it and I will tell everyone I know."

How bout some details?
Wow, this guy Tim Paravincini must be the biggest asshole in all of audio. I have *never* read a single good thing about him. I'd rather contract ebola than to deal with him...