Talon-New owner-NO customer service

Rives offered to fix your speaker, but you've obviously declined and now prefer to smear their name in a public forum. You purchased a used product made by a company that was no longer in business and when you did that you assumed a certain amount of risk. It's unfortunate, but in hindsight you made the poor decision.

Hmm, interesting.. I would assume it is working and needs a little TLC but not a new amp.. I am not writing this defending the support issue as I have no comment on that directly to rives but some opinions on how a warranty works, Just as a suggestion a subwoofer is a rather simple device and to pull that amp out should be fairly easy..

Maybe get in there and look around, see if something is loose.. use some like dynamat deadening material and adhear it to some stuff, and tighten up some bolts and screws.. I mean second owner support is not guaranteed from most companies as I understand, not to mention the warranty is probably gone from the original owner on top of it. It would cost you more to ship that thing anyway, find out what the amp is if it actually the problem, I mean it would be odd that it is a blown amp and buzzing thru the driver, maybe the driver is the buzzing.. So it’s a tuff call..

Start cheap, do some work on it, deaden and put it back with more secure actions than it is built in the first place, I mean this is the issue we all face in the hiend or Cheap Sonys we buy on ebay, A lot of DIY or spend A lot to get it done by somebody else. And unfortunatley if the company that builds the amp or driver in there charges 1600, well then they charge 1600..

I am not so sure even if most companies especially on subs would support the Amp after 1 to 3 years anyway without charging full price for it, I mean the biggest amp manufactures in the world like Mcintosh for example will not Flip the cost for anything after the 3 year period, if it’s a 1200 dollar transformer blown, than it is a 1200 dollar transformer blown, and they will charge for that and the shipping, and the Labor unless otherwise specified. So I understand your frustration on this, and you feel a little extra cold shoulder due to the circumstances, and the excuse of a new owner not caring, but this seems its not really the case if you step back and take a look at it, basically stating here are your options, this would be the same handed to you buy any company if they don't give Bumper to Bumper Lifetime warantys it would seem. Good Luck

I don't agree with the comment that 'you made a poor decision' purchasing a speaker from a company out of business. With that thought, i'd venture to say that would mean a good 30%, of the sales here are 'poor decisions'

I would be pretty discouraged if I got a quote like that for a product which I don't believe even cost that amount used in the first place.

I say look for a good tech in your local area. Most amps are can be repaired and parts are almost always off the shelf stuff, not custom made.