New Von Schweikert VR SR4 mk11 Cream or Crap ???

Gammajo, LOL. Erratic! Perhaps for those not involved, but if you happened to have spent good money and don't get service when you need it then I think you would agree that it's crappy!

I know some of VSA's speakers have a good reputation for performance, but I have been mildly amused by the manner in which VSA has terminated its dealer network, jacked up the prices astronomically, then appointed a network 'dealer' who gives a discount off the new price. I suspect VSA's business model has little to due with long term stability and success based on repeat business with satisfied customers and more to do with high profits.

Just my guess mind you.

It would be good If Albert Von Schweikert could comment on this thread about its Customer service.

All the product Engineering in the world is usless when you have a problem and there is no Customer Service.

Tvad... now that's funny. Very nice.

I think though, in all seriousness, VSA product performance is not the issue. rather how issues are handled by VSA currently. getting a bigger piece of market shre by providing exceptionally performing and hence wildly popular pieces, has it's responsibilities.

Newbee
Ditto. it is funny to see two prices at the same time. That's a mighty slim way to justify the 'sale' price, and even slimmer way to support the MSRPs value. Funnier still is now, anyone buying and later selling their units will surely use the over inflated MSRP (which no one pays) to support it's worth.

...funny, I don't feel as grungy as Tvad about my speakers. Maybe Tvad DID pay MSRP!

Newbee - sorry, you are definitely right that if you are on the personal recieving end of the "erractic" service, it is definitey crappy.