2. amps-preamps
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Parasound halo JC2 what a joke

Had a jc2 power button fail because the glue that mounted it on fell off ! I guess they glue the input and power buttons on to the face plate . So I sent it out to get fixed , $175.00 with shipping and the repair shop put a small scratch in the face plate . The repair shop is like that must have been there I didn't do it . I call parasound and talked to the owner he said he would talk to the repair shop and call me back . 2 weeks later I called him back and he thinks i'm pulling a fast one on him or something ! If I dinged the front I would have said put a new 1 on . I drive a new caddy I think I can afford it ass$#@# .
magnum44
jafant's avatar
jafant
19,601 posts
 
Thanks! for sharing -All.

it is imperative to post both positive & negative experiences when dealing w/ these Audio companies. IME, the customer service does not concede after a sale (of any kind). Keep me posted and Happy Listening!
magnum44 OP
12 posts
 
I assumed the power button was broken and needed a new part . If parasound would have told me the glue fell off I would have tried to glue it myself . Trust me i'm not the only one with this problem .
dave_72
1,399 posts
 
Keep in mind that the Parasound is a mass produced product made in Taiwan. Is that bad? Not for business, but there's certainly some cost cutting and other compromises that lead to shortcomings there.

If you want a full balls-to-the-wall high end product, you get McIntosh, Luxman, Accuphase, Pass Labs, etc. Yes, much more expensive, but you get what you pay for for the most part.
magnum44 OP
12 posts
 
When I bought the halo gear at 1/2 price I could have got McIntosh for 1/2 price as well . Live and learn .
ebm
9,311 posts
 
Time to upgrade NOW!!
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