So, because his company is successful, the products must be a poor value? I learn something new here every day.
I think that is not the point. I think he is saying that PS is resting on their laurels. Terms like "prefectwave" are disingenuous because there is nothing perfect, ever.
I have no problem with people making money, but crazy claims and unbelievable profit margins exist in this arena, and it is not good for anyone except the people making the money.