Technical question about Bel Canto CD2

Hi all!  Maybe somebody has a thought to offer.  I have a Bel Canto CD2.  It's been sitting idle in standby mode for quite an extended period of time due to a recurring tumor issue in my right middle ear which causes me significant problems.  It can be quite painful for me to listen to music so I haven't in a long time.  Clearly I should have just powered the system down during this time, but I didn't.  Anyway, yesterday I was really jonesin' for a listening session and when I put a disc on the CD2 and pushed the button, the disc spun momentarily and then stopped.  The display shows 4 horizontal bars and won't do anything else.  Also, the player will not respond to the remote.  Brand new batteries in remote.  I've shut down, unplugged, and started over multiple times with the same results.  I figure I need to send it to Bel Canto for repair, but wanted to check here first to see if anyone might have an idea about what this is or might be.  Thanks a bunch!