Ps: I do not understand your situation so I am going to make some guesses and assumptions to help you. I am streaming music from the Internet using the Apple MAC Book Pro Computer, the Ayre QB-9 DSD DAC, the Luxman L-590ax integrated amplifier and the Sonus Faber Olympica II Speakers. I am using Amarra sQ 2.0 and it works fine.
1. Sonic Studio makes two products. Amarra is used with iTunes and Amarra sQ is used for streaming music from the Internet. Amarra sQ is part of the Amarra 3.0 upgrade but is a separate application that is installed as part of the process.
2. Can you start Safari and play music from Pandora (or what ever) and NOT use any Amarra products? I cannot tell from your post above what DAC you are using. If you cannot play music from the Internet, most likely, it means your setup is incorrect. The link below is from Ayre so please ignore the Ayre DAC reference and use your own DAC. This is the required setup required to ensure your MAC computer, DAC and Audio MIDI settings are correct. This should enable you to stream music from Pandora (for example) thru your DAC to your amplifier and speakers (without using Amarra sQ).
http://www.ayre.com/usb-dac-apple.htm
Two excellent links for computer setup are below:
http://www.audioquest.com/pdfs/CA-Setup-Guide.pdf
http://www.ayre.com/usb-dac.htm
3. You should be able to stream music after completing the above instructions. Can you? If you cannot, your settings need to be reviewed. This might take several attempts.
4. The next step is to start Safari and THEN start Amarra sQ. Safari must be started first to correctly establish the link between the two products. Please select a song from Pandora (or another product) and the music should start playing. Please see the Amarra sQ screen and you should see the volume columns moving. When Amarra sQ is being used, the Pandora signal is being processed through Amarra sQ and then out the back door to your DAC.
5. Amarra recommends you set the volume control on the amplifier to the maximum and control the volume using the controls on Amarra sQ. I do NOT feel comfortable doing so I set my amplifier volume where I want it and make minor volume adjustments, if needed, on Amarra sQ.
For example:
Amarra recommend having your device volume set to full and then use the Amarra sQ Gain slider to adjust overall volume.
Amarra sQ initially launches at about -20dB to help protect against any damage, as you will have your device system volume at full.
Adjust the Amarra sQ Gain slider until you are seeing the meters just going into the yellow, or adjust to a volume that is comfortable for your listening pleasure.
I do NOT follow the above advice and ALWAYS control the volume on my amplifier. I do not want to blow out my speakers from a wrong volume setting.
6. Amarra 3.0 is used for playing music from your hard drive. During setup, you set Amarra 3.0 to link to iTunes. You start Amarra 3.0 and it also starts iTunes.
I hope the above helps. .Please let me know.
I like listening to streaming music because it is easy and I love the variety. I can change my mind every two minutes and quickly find different music to listen to. Of course, listening to music stored on my hard drive offers the very best quality.