Firefox freezes when using Audiogon

glad you brought up this topic scott_w. I've had some issues with FF + Audiogon but like another member wrote the issue seems to be better since upgrading to the latest FF version.
For me even worse than Audiogon is Flickr - as I'm cruising thru photos in my various groups FF freezes after scrolling thru about a dozen pix. Then it crashes, pops up a window that says "oops, this is embarrassing your session crashed due to a script that stopped working..."
I've had that same sort of issue streaming shows from CBS's website.

Bombaywalla, is your Flash Player up to date, or at least not greatly out of date? For that matter, are your other plug-ins all up to date? That is easy to check in Firefox, as you are probably aware: Tools/Add-ons/Plug-ins/"Check to see if your plug-ins are up to date."

Also, try running Firefox in safe mode, as was suggested. If it works ok in that mode it most likely means that a plug-in or extension is causing the problem. You can then isolate which one is the culprit by disabling and re-enabling them (under Tools/Add-ons/Plug-ins or Tools/Add-ons/Extensions) until you zero in on which one precipitates the problem.

If there are a lot of plug-ins and/or extensions that are installed, the most efficient way of doing that would be with a binary search technique. Meaning disable half of them; see if the problem disappears; if it does it means that one in the disabled group is responsible; if it does not it means that one in the enabled group is responsible; then disable half of those in whichever group is responsible; and so on.

But the likeliest culprit based on my experience is Flash.

Best regards,
-- Al

Almarg,
honestly i cannot say if my plugins are up-to-date - i've never made a conscious effort to check. I do update each time i get promoted by Adobe Flash, FF, etc.
Thanks for your advice - i'm going to check them per your suggestions & update them if they are out-of-date.

Almarg, All,
last night i checked my various plugins - the Flash player is up-to-date. the Adobe Reader DC was not. And, a bunch of other plugins such as one from Apple, Google updater, some plugin pertaining to my Canon camera were ’unknown’ to Firefox & it had the ’research’ link next to it. Of course, i’ll be updating the Adobe Reader DC tonight but what about those other plugins that i need to ’research’?
I don’t remember each one of them exactly but can provide a list if that’s required. Thanks for the help.

last night i was streaming a show from CBS.com & it kept freezing. Argh, it was sooooo annoying. Tried several things to fix that - quit the tab & restart, scroll the video back in time & replay hoping it would not get stuck at the same point & the one that worked the best - don’t put it in full-screen mode (which sucked because i had to watch the whole show in a 5X7 mini-screen). I’m pretty sure that the show from CBS.com was using the Flash player (that is up-to-date per FF) yet i had intermittent video streaming.....

Hi Bombaywalla,

I’d feel pretty certain that the out-of-date Adobe Reader is unrelated to the problem. And in fact I’m still using Adobe Reader XI, because when I briefly updated to DC some time ago I didn’t care for it (I don’t remember why).

Also, I’ve never bothered to "research" the plug-ins FF reports as unknown.

What I’d suggest that you do at this point is some combination of the following:

1)Under Tools/Add-ons/Plug-ins, change the setting for Flash from "always activate" to "ask to activate." Then only give it permission to activate when it is necessary to view something you want to see.

2)Under "Options," right next to the "ask to activate" setting for Flash, disable protected mode. See this writeup. (Although I have been running with protected mode in its default state of enabled, with no problems).

3)Try what DJohnson54 and I said about running in safe mode. As indicated in the link DJ provided, to start in safe mode just hold down the shift key while starting Firefox. As I indicated, if FF runs smoothly in safe mode it most likely means that a plug-in or extension is causing the trouble. Which particular plug-in or extension can be identified by selectively disabling them while running in normal mode.

Best regards,
-- Al