2. home-theater
  3. 1399316964

If you have ever bought anything from HSU research

This has me scratching my head. I have heard about these people for years, I finally bought one a VTK 12 incher.

I got it back to my house and the cabinet was punctured.

I took pictures notified them and they sent a call tag. I had to wait all day etc. Over the weekend after they got it back, I told them I didn't want it and wanted a full refund.

I couldn't try the unit and have to say the one I got was very very cheaply made. I had sawdust all over my floor, the driver was made of paper in short it was pretty crappy.

Of course being a greedy little internet company they tried to place it under their 30 days policy even though the unit I got was defective.

They have said all kinds of things that are untrue to the credit card company to keep this $99.00. Especially candy.

On a whim and this is what the thread is about I called FEDEX with my original tracking number in order to make a claim, I figure hell you have the sub and are still charging me money I will look into it. No more than a week after they got the unit back. They were paid in full for the SUB at retail not wholesale and were also paid for shipping to and from my house. Only the cabinet was damaged not the driver or amp.

They are still trying to charge me a fee, Not sure if they hit their head or what, but this is FRAUD.

I am just letting others know if enough people have been bilked out 100.00 a class action suit is in order. I can't be the only one

Matto
viablex1
viablex1 OP
71 posts
 
Well I am certain it's gone over yours but refer to previous posts
viablex1 OP
71 posts
 
And for the people that believe that should pay for damaged goods this must be what hsu was banking on

http://en.m.wikipedia.org/wiki/There%27s_a_sucker_born_every_minute
viablex1 OP
71 posts
 
And now everyone that reads this will know that the instant internet experts that post on audiogon especially those with no experience are the ones that have the secret knowledge that all humanity lacks, why consult an attorney or question anything at all just ask them maybe they will reveal their secrets but only to some, maybe they are the same angels that taught Noah the secrets of Kabbalah , if you are special enough they will show you why there knowledge trumps real world experience, for a small fee of $99.00
swampwalker's avatar
swampwalker
5,138 posts
 
they are the same angels that taught Noah the secrets of Kabbalah

Well, my given name is often translated as "Archangel".
runnin
397 posts
 
Viab, you really gotta get over yourself, you've been on this crusade for 8 months now. You make idiotic statements like saying Hsu would take the parts out of the damaged sub and somehow re-sell. The fact is you have absolutely no idea what they would do. The subs are in fact made in China. So they'd have to pay to send the harvested parts back to China to be re-installed at random in another sub, which makes no sense.

And obviously you're not at all curious as to why many complete strangers with no skin in the game would come to Hsu's defence. Could it be because their customer service is top notch and everybody knows it? Could it be that they've been at the top of the sub market for over a decade? Could it be that they make some of the best subs for $$ spent? There is always going to be the odd bad experience through shipping. Getting bitter over it only affects you. You've changed your story now and added new parts, so it's hard what to think.

Personally I wouldn't want to sell you anything.
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