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Arcam AVR300 problem

My amp seems to have dificulty reading the audio signal coming from the DVD player. I'm running a digital cable only, but the amp reads it as analogue so I get no sound. It used to work fine so the set-up is fine. It used to try to switch back and forth, but now I get nothing.

Has anyone else had this trouble and know how to deal with it? Arcam hasn't returned my email yet so I thought I'd try you guys. Any ideas or possible solutions?

Thanks -
Matthew
revdog
mcintech
128 posts
 
Hi,

You may be experiencing what all the AVR2XX-3XX units are and will be experiencing: overheated motherboards.

Except for units MADE since March, there will be a 100% failure rate within 3-4 years, sooner if left on all the time.

Get it to warranty service before 3 years warranty expires; the new motherboards fix the issue, but out of warranty it's a $600 repair or more.
mcfavre4
85 posts
 
New mains boards on the AVR350 were initiated after SN#s AVR3505419 if that is a help at all.
cdm
47 posts
 
My AVR350 will not recognize the CD input until I turn the CD player off and on again. Could this be the same problem?

Also, regarding the warranty, I thought the warranty was only 2 years, and not 3. Is that so?
chadlesko
94 posts
 
I'm so glad i stumbled on this thread...my 350 stopped getting signal from my optical cable via the DVD...I moved it to the SAT input which now works but I just left it there...was dumbfounded...now it makes sense! Thanks
tamiroquai
2 posts
 
I am having same problem here with the AVR350, can anybody provide information on how to fix this?
I read somewhere someone saying that it is just a matter of changing one capacaitor, but not saying which?
If that is main board issue, where can I get such boards?
costs..?
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