What's the latest word on the Emotiva UMC-1?

My issue is that the Head of the company "bIg?" dan Laughman releasing a product that he had to know had (and for many still has) multiple issues.

You know Rob how many issues the unit had upon release and dany boy and his folks over there claimed it ran beautifully. Never once has he showed sincere contrition for unleashing a bug riddled product on the public. I feel he has contempt for his customers, as he feels since he has tonewinner products at cheap prices he will always have a market share.

From what I have heard they are still working on the code. This is a joke, and sometimes being the cheapest get you an arrogant, P.T Barunm like owner. Buy what you will it is your money. I wouldn't give a Schmendrick like Laughman a penny of my money.

James, I have no idea of what you're talking about, but if you rely on forums nonsense that's what you'll end up with.

So here's some "truth" to chew on:

1) Before I ordered my UMC-1 I contacted Emotiva and they outlined the problems that still existed for some users. They were effecting mainly Sat. TV customers and some cable users. They even told me which cable boxes they were still working on; it was only a few.

2) None of problems lined up with my cable & Blu-ray sources so I ordered the unit.

3) It came and it had a couple of bugs. Occasionally it would not power down. Twice it made a loud static sound. Skipping chapters on DVD's would leave the audio dropped out for about 1/2 second before it locked.

4) Emotiva was 100% up front about the existing issues and the firmware update a few weeks later did the rest.

5) Discussions with the folks with Emotiva and my e-mailed questions were ALWAYS handled properly and in a friendly manner. This was not the case with Onkyo BTW.

6) The Onkyo unit that I had (costing three times the UMC-1)had bugs of it's own that they never cleared up (including audio drop outs and video signal lock issues) and they took far longer to fix.

7) After owning 6 processors, the UMC-1 is the first where I was able to speak to the engineers directly who were working on the issues and knew the facts.

8) My UMC-1 works flawlessly using Comcast HD cable, PS3 Blu-Ray, Sony TV, Oppo BD and also occasionally for music.

A LOT of products have issues when they're released. I have no idea why you want to call anyone names. If the unit had issues I'd be all over it. I'm sorry. It works well and has only had a few bugs to cure. I have invested large amounts of money into my theater right down to installing a beam and special treatments. If the Onkyo or Marantz were better, I'd own them.
If anyone is local to Carmel NY and would like a demo of this system using the UMC-1 I'd be happy to show it off. My system clobbers most small theaters!
James, I put my money where my mouth is. But I don't buy blindly. I did my homework on the UMC-1 and waited for the dust to settle. And I got a better processor by doing so. I plan to do the same with their higher end model in a few months....and with 50% off!

Cheers,

Rob

"James, I have no idea of what you're talking about, but if you rely on forums nonsense that's what you'll end up with."

So other owners who posted their finding on a public forum are nonsensical. Your findings however are totally sensible.

"Emotiva was 100% up front about the existing issues and the firmware update a few weeks later did the rest."

Not true and you know it.

"After owning 6 processors, the UMC-1 is the first where I was able to speak to the engineers directly who were working on the issues and knew the facts."

So you spoke with the engineers in China (Tonewinner?)

"If anyone is local to Carmel NY and would like a demo of this system using the UMC-1 I'd be happy to show it off. My system clobbers most small theaters!"

Wow, that is impressive. Are you going to buy the Emo C.I series which is supposed to clobber skywalker ranch ?

"So here's some "truth" to chew on:"

Truth is in the eye of the beholder. You want to cheerlead for emo, good for you. You do put your money where your mouth is if you own the products. As I said I find the owner to be a huckster in what he says. Throw all the heartburn inducing bbq's you want, doesn't change what you are.

Horse - dead. beaten.

>>

James, when I owned the Onkyo there were even more complaints. They were resolved for anyone who waited. MOST UMC-1 owners seem to be quite happy after the updates. So what are you so upset about? Don't buy it, but don't attack something you have no current inexperience with.

"Emotiva was 100% up front about the existing issues and the firmware update a few weeks later did the rest."

Not true and you know it."

Sorry, James. But I had three discussions on the phone with the folks at Emotiva. Read the forums and you'll learn that they actually pick up the phone.

"After owning 6 processors, the UMC-1 is the first where I was able to speak to the engineers directly who were working on the issues and knew the facts."

So you spoke with the engineers in China (Tonewinner?)

Now you're being silly.

"If anyone is local to Carmel NY and would like a demo of this system using the UMC-1 I'd be happy to show it off. My system clobbers most small theaters!"

Wow, that is impressive. Are you going to buy the Emo C.I series which is supposed to clobber skywalker ranch ?

"So here's some "truth" to chew on:"

Truth is in the eye of the beholder. You want to cheerlead for emo, good for you. You do put your money where your mouth is if you own the products. As I said I find the owner to be a huckster in what he says. Throw all the heartburn inducing bbq's you want, doesn't change what you are.>>

Truth is what IS. It's not open to interritation. Does the UMC-1 work well now? That's the original question. I gave an answer. It made you unhappy. Care to explain why? James, the truth is that one of us has a dedicated home theater room that was rebuilt to accommodate a screen over 10 feet wide, 4 subs and HD projection. The system is beautifully run by the UMC-1. I've posted pics of it. So anytime you actually want to make a valid point based on tests of the current UMC-1 vs. other brands, we'll all be waiting.

You seem to want to troll, so I agree....you've beaten the horse and can have the last word. I'm screening The African Queen on Blu-Ray this evening with my lovely wife.

Cheers and good night,

Rob