Item not working properly

Is there an official or unofficial time frame for reporting a purchased item is not working properly

jl3507-13-2016 1:01am

ebm Details Discussions Posts This discussion Message User 9,311 posts 07-13-2016 at 01:27am Copy Comment URL Report Comment Edit Delete What is the item and what is the time frame??
jl35 OP Details Discussions Posts This discussion Message User 4,152 posts 07-13-2016 at 01:33am Copy Comment URL Report Comment Edit Delete CD player. Two weeks after delivery
ebm Details Discussions Posts This discussion Message User 9,311 posts 07-13-2016 at 03:02am Copy Comment URL Report Comment Edit Delete Should get some money back or item fixed if seller is good,