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Upsetting story looking for a solution

Right to it. My granddaughter stuck a finger through both berlynium tweeter covers on my Q5 speakers. I live in NJ. I contacted Magico. They are short of $1500 each. Plus shipping and labor. Magico does not sell the covers separately. They are part of the tweeter I am told. They vibrate  on high frequencys I am told as well. Anyone have any experience or possible options for me? I am considering replacing on my own. Just seems insane for the cover. I have played tracks 4, 5 and 6 on The Ultimate Anologue test LP with what seems like great results. Am I missing something? Any info, ideas or solutions would be much appreciated. Thanks in advance.
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ebm
9,311 posts
 
You should send the speaker to Magico it is costly but they will be fixed right.I know had my Mini 2s fixed and now have Q3,Good luck
czarivey
5,753 posts
 
I think that insurance agents will solicit hi-fi dealers to promote their services sold as package with equipment.
bondmanp
1,792 posts
 
With some patience you might see if anyone from Magico qualilfied to do the work will be in the area any time soon.  For the cost of materials and a nice dinner, perhaps you could arrange an in-home repair.  Worth an email to Magico, I think.
ebm
9,311 posts
 
Good luck with them coming to you that will never happen.
pbnaudio's avatar
pbnaudio
1,610 posts
 
http://davidmichaelaudio.com/brands/magico/q5/

Looks like a somewhat difficult replacement - the front baffle of the speaker appears to slide out on rods - most likely secured from the back, see the last picture on the above page.

That being said I wonder why Magico remove the protective screen that the BE dome tweeter is fitted with when procured from ScanSpeak for an example (the dome / surround looks VERY ScanSpeak) its there to protect the dome from specifically what happened to the OP - Probably because its not pleasing to the eye however acoustically it will make no difference. With their design and machining capabilities they certainly should be able to come up with something.

Best of Luck

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