Schitt Audio Still in business???


I have attempted to email repeatedly from different email accounts and my email is returned from google saying they cannot relay to the schitt email server.

The company also does not like to staff to answer the phone.  

With this type of customer service I can understand why they would go out of business.
psickerson
I just ordered a Bitfrost and got it in a week. I accidentally overpaid. They caught it immediately.
Just  started listening but with crappy soon to be replaced speakers. Still sounds much better than the old Rotel. Piano especially. 
I don't blame them  for jumping off the audiophile vocab game,  they can leave that to reviewers and " us". Good engineering at a fair price and a wink at audiophilomania is fine with me. If I find any techno or CS problems I will repost but for now, fair play to them.
While they didn't always answer my questions regarding sonic qualities of their products very well they did response promptly and I couldn't be happier with my Yggdrassil. The Yggy added detail, texture and airiness to both my Oppo 105d and McIntosh MCD 205 that didn't exist previously. I'd definitely buy from them again.
Cheeze Louise! Google it. As is close as possible given that most discrete electronic parts are made only overseas.
I have a Bifrost Uber and I do luv it. When I upgraded from a Bifrost to the Uber, I had ordered the board myself and swapped the new board with the old one. Both transactions went smooth.

But I will say this, I have noticed that some audio companies, small independent ones, have not paid careful attention to good customer service. I think this makes all the difference in the world. Bad customer service can turn a potential customer off in a hurry. If it were me making audio gear (and knowing so many companies are competing for business) I would really try to build a strong base of loyalty, no matter who I was as an audio manufacturer.