ct0517, I didn’t notice the question you posted yesterday about the laptop until I looked for it just now. All I can suggest is that when it becomes practicable for you to do so you create a bootable cd or a bootable flash drive containing the free version of MemTest86, and use it to test the laptop’s memory by booting the laptop to that cd or flash drive (changing the boot order in the BIOS if necessary, to put the priority of that medium ahead of the hard drive).
Apologies to the OP for the digression. Regards,
-- Al
Apologies to the OP for the digression. Regards,
-- Al