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Integra 9.8 video comes and goes?

I have an Integra 9.8 processor.It has started to drop the video occasionally, but the audio portion plays. I have unplugged it and rebooted it, which works sometimes, but now doing it more frequently.
I read online that if i run the video from my dvd player to the projector and use digital coax, i lose all the processing features? Anybody else have these problems? Should i send it in for repairs? How is Integra's customer service? Thanks.
streetdaddy
rlwainwright
1,904 posts
 
Try swapping your HDMI cable for a known-good one. Of course, I'm assuming you're using an HDMI connection...

-RW-
streetdaddy OP
349 posts
 
Not the cable, and when i ran straight to pj its fine. Tech said try reset by holding vcr button down for few seconds and then hit power. Will try that when i get off work.
tlg
69 posts
 
I have been down that road. It's time to throw it in the garabage and get a new one. The hdmi board is toast. It will cost you over $1000 to get it fixed and it will take forever to get it back. Buy a Integra 80.2 or 80.3 and move on. The sound/video quality will be much better.
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