When used with my amp, which which had a three pin plug, a loud hum was present.
I disconnected the component and powered it up without connecting it to the system. I then measured the differential between the neutral side of the output jacks and the mains outlet ground using a digital multi-meter .
I found there was "noise" i.e. a voltage could be measured.
A note about meters - depending on their design, an analogue meter may not show any reading whereas the digital meter has a high input impedance, which allows it to more accurately record even the slightest amount of noise.
The simple cure in my case was to attach a drain wire to the chassis of the component and attach the other end to the ground of the mains outlet.
However - If the component in question uses a power cable that has a ground pin - there may well be some problem that should be addressed by a qualified technician.
Like you, I tried various noise defeating devices without success,
I do not consider lifting the ground of any component a wise move - it's there for your safety in the even of component failure.
Not sure if it will help, but its something else to try - good luck