Audio Technica ART9 sounds awful


I have a new ART9, maybe 2 hours on it.  I used to run a Dynavector 10x5.  With the ART9 the bass is very tubby or exaggerated.  The soundstage is shifted to the left.  I never heard either situation from the 10x5...nor is it consistent with cd of same albums.  It really sounds terrible. 

I've checked the cartridge out and nothing looks out of the ordinary.  The vtf is set at 1.8...experimented with 1.7, 1.9 and 2.0 just to see.  No luck.  VTA has the arm visually level...I've experimented with different angles.  No luck.

Turntable:  Basis Audio 2001
Tonearm:   Basis Audio Vector III
Rogue Ares:  Phono stage (set at 100 ohms)

The system has not changed other than the cartridge.

Any suggestions or ideas about how to correct the problem?

Thx


safebelayer
I did some work on the azimuth and the vta.  Seems to have taken care of the problem.

Thanks to everyone for their 2 cents...most helpful and supportive
safebelayer ...

Now that the cartridge is working properly, what are your impressions??

Frank
Just a last gasp:  The source of a phase issue (one channel out of phase with the other), if there is a phase issue, need not be limited to the connections of the color-coded leads at the cartridge; it could be downstream at any junction.  It could even be at the distal end of the very short leads between the cartridge and the headshell, if someone misconnected the leads to the pins on the headshell, for one channel.  (This also assumes you use a tonearm with a removable headshell.) I realize you are now satisfied, but just sayin'...

It's not even out of the question that the defect in your cartridge, if there is one, is simply that connections to the external pins for one channel are reversed internally, although that would be hard to imagine for a company like AT.

I offer this only because I find it unlikely that maladjustment of azimuth or of VTA could have the particular effect you describe, unless azimuth was WAYYYY off, maybe.
I forgot to add that I disconnected the anti skating.  Between this and the azimuth the soundstage returned.

Oregonpapa, I don't have an answer for you yet.  It sounds alright at this point but I wouldn't be fair to say anything more.  As an aside, no offense to pani, I prefer Dynavector's sound right out of the box.  That's the beauty of this hobby, I can shape the sound as I like it, because previous few of us have heard the music As it was originally recorded to state what it should sound like.  Yes?