Hi John
id say you were fed a load of baloney. If the suspension was bad it will no longer play without the body hitting the record. Until that happens play away. Now obviously that doesn't take into account the state of the stylus. You could send to a retipper and have a new tip put on. Make sure you don't use a guy that replaces the cantilever as well. This will change the voicing of the cartridge.
id say you were fed a load of baloney. If the suspension was bad it will no longer play without the body hitting the record. Until that happens play away. Now obviously that doesn't take into account the state of the stylus. You could send to a retipper and have a new tip put on. Make sure you don't use a guy that replaces the cantilever as well. This will change the voicing of the cartridge.