Hello triode 12.
I now have an amp I am told has been repaired but currently have no tubes to check this assertion. It hasn't been upgraded to SE status but I am told the original board has been replaced under warranty.
I am told my tubes are at the dealers in Brisbane and will be sent back.
I am told that if I use these tubes and the board or other parts are damaged I won't be covered.
I am not sure if this matters because the amp is out of warranty anyway.
I have to phone Synergy today to find out the cost of tubes from ARC but I don't know if there will be any further warranty if I do buy those tubes.
The amp took nearly a year to repair. This is the point that seems to have eluded everyone and the only one that really matters.
Apparently if I believe the comments, this is because I didn't send the amp back to the distributor. I am sure now that the next time my car needs warranty repairs I will drive it to the Melbourne distributor because my 'Dealer' won't be able to fix it.
Knghifi,
The amp was new when I purchased it. I live in North Qld where the climate obviously doesn't agree with ARC circuit boards as it is the only board that has ever failed in 30 years of ownership of amps like McCormack, NAD, Denon, Carver, Ayon, Allnic, Anthem, Krell etc. etc.
I am then accused of spilling fluid blah! blah! blah!
Why don't you read my thread to determine what Is said and separate it from the other frivolous comments.
I have had personal dealings with Steve McCormack, Kris Jeter, Rob Graham and Kung Su Park over the years and all have been helpful, accommodating and especially good natured and helpful about their products. Steve McCormack sent me parts and a circuit diagram on two occasions when I had problems with two of his amps. These arrived in record time. I praise their products but because I have an issue with an ARC product I am at fault.
If this is typical of the threads about ARC as you claim, then no-one should ever buy their products.
I am sure that it is not typical of ARC but I will never again buy one of their products. My choice!!! You choose or believe what you want to believe but I didn't write this thread to upset ARC fans although I have done plenty of that apparently.